Elevate Your Success with Pyramid Global

Manor Vail Lodge
Vail, CO

The Agility of a Startup, the Wisdom of an Institution

We offer our clients, owners, partners, and customers a unique combination of seasoned support and trailblazing proficiency. Our passion and focus lie in specialization, not standardization. By combining the heart of a startup with the experience of an institution, we provide our valued clients with unparalleled expertise and agility.

Red Mountains Resort
Ivins, UT

Partner with Pyramid

When you engage our seasoned and focused Business Development & Acquisitions team, you can expect:

  • Decades of industry experience in all facets of acquisitions, investments, and development
  • Operational and transactional expertise across all asset types, large and small, branded and independent
  • Proven track record taking complex transactions to closing
  • Honest and transparent dialogue, vigilance, and expert financial acumen
  • Disciplined approach to qualifying assets where our operators can deliver value to our owners
  • Extensive industry relationships for both deal sourcing and capitalization

Unmatched Quality and Service

Pyramid Global Hospitality provides superior support for capital partners, including:

  • Investment-grade due diligence and investment analysis
  • Creative operational business planning and value creation
  • Comprehensive underwriting and alignment with our Senior Operating Team including Chief Operating Officer and Chief Financial Officer
  • Market feasibility and underwriting built on our robust database of actualized performance benchmarks
  • Unmatched deal sourcing through our global network of associates and relationships
  • Deal structuring & financing support
  • Project and construction management
  • Time-tested transitions process and dedicated operational Transitions team
Red Mountain Resort
Ivins, UT

Let's Talk

At Pyramid Global Hospitality, we have a team of trusted and dynamic deal experts who understand all aspects of deal sourcing and closing. Contact us today at development@pyramidglobal.com, to discuss your next project.

Sales & Marketing: Outpace the Competition

Sales and marketing are ingrained in our DNA. Our proven experience, innovative expertise, and unrivaled team of seasoned sales and marketing professionals set us apart from the competition. We understand the importance of staying ahead in a constantly evolving market, and we continually explore new ideas and approaches to ensure we remain at the cutting edge.

Our areas of expertise include:

  • Hotel and resort direct sales
  • Revenue and distribution management
  • Direct marketing
  • Cross-channel digital marketing
  • Social media
  • Food & beverage sales and marketing
  • Creative development
  • Targeted guest modeling
  • Market development
  • Public relations

 

With our diverse skill set, we guarantee that our clients, owners, partners, and customers stay ahead of the competition.

Total Profit Management: Unlocking New Opportunities

We focus on the full value of each guest, improving yield from all sources across their stay. This includes tracking revenue across every department, completing cost modeling, and enhancing yield from all revenue sources. Our comprehensive approach ensures that we maximize the potential of every aspect of a guest's experience.

By looking beyond traditional room yield, we are able to uncover additional, substantial opportunities for revenue growth. As guests demand more personalized experiences, better culinary options, and expanded services, our total profit management approach ensures that we capitalize on these trends to drive increased profitability.

Global Revenue Center: Cutting-Edge Solutions

Our state-of-the-art reservations call center offers advanced technology to rapidly respond to customer needs. With comprehensive property support and detailed reporting, we ensure that our partners have all the information they need to make informed decisions about their properties.

Our services include 24/7 reservation accessibility, pre- and post-marketing merchandising and communication, advanced reservation sales training, shop call monitoring, detailed reporting of volume, capture and conversion, and centralized on-hold messaging. We are committed to providing the best possible support for our clients, owners, and partners.

Health & Wellness: A Holistic Approach

Our diverse portfolio of health and wellness facilities offers tailored solutions to best align with each property. From intimate boutique spas to full-service spa/salons and engaging fitness/wellness centers, we are dedicated to providing a holistic approach to health and wellness. Our experienced management team ensures that each facility features the latest high-end products, state of-the-art equipment, talented therapists, and specialized, signature treatments in relaxed, serene settings.

We pride ourselves on creating vibrant educational and instructional programming that forms stronger mind, body, and spirit connections. From sunrise yoga to group and private fitness classes, to stretching and meditation, our goal is to provide balanced well-being that promotes personal improvement and overall health.

We offer a comprehensive approach to food & beverage solutions, custom-crafted to meet your objectives. From award-winning branding to producing successful operating models, we provide steadfast expertise and guidance in all aspects of our culinary services.

Financial Proficiency: Maximize Your Assets

With decades of experience, our Finance team provides the actionable financial intelligence that supports our partners as they make decisions that guarantee maximum profitability. Our expertise enables us to work with property owners to achieve both short and long-term financial goals.

We are dedicated to improving property value based on superior financial performance. By working closely with our partners, we ensure that every decision made aligns with their financial objectives and helps to give their assets a competitive edge.

Hotel Paradox
Santa Cruz, CA
InterContinental Bellevue at The Avenue
Belleview, WA

Design, Development & Construction: Breaking New Ground

In addition to the management and marketing of properties, we provide design, construction, and pre-opening technical services for a variety of projects. Our feasibility programming, budgeting, and specification systems and database are unique in the hotel, resort, and conference center industry.

Our team of experts works closely with our partners to ensure that every project is completed to the highest standards, on time and within budget. We understand the importance of getting every detail right, from the initial design stages through to the final construction, and we are committed to helping our clients achieve their vision

IT & Technology: Adaptable and Efficient Solutions

The Pyramid Global Hospitality Innovation Technology Team excels in designing networks, defining systems, managing vendors, coordinating trainings, and maintaining or evolving current systems. We are always searching for the latest tools and solutions to increase quality, efficiency, productivity, and guest satisfaction while reducing overall costs.

Our flexible and uniform approach allows us to adapt to the ever-changing technology landscape, ensuring that our clients, owners, and partners benefit from the most advanced, efficient, and cost-effective solutions available. We are committed to providing cutting-edge technology services that drive success and growth for our partners.

F&B Sustainability

  • We understand that it isn’t just about controlling waste, but about utilizing the proper disposables. We strive to eliminate single-use plastics and replacing with disposables made from compostable sugarcane or corn (PLA), pure cellulose, that are plant-based or gluten-free and are 100% recyclable.
  • We support local cooperatives, who catch, harvest and produce the food we serve.We are proud to work alongside these partners to help support their local communities. We know where our food comes from, and our guests should as well.
  • We partner with food and beverage brands within our properties by offering products that support sustainability, fair labor and charitable causes.

  • We source sustainable foods that are produced without hazardous pesticides and chemicals, non-essential antibiotics or growth promotion supplements.
  • We procure beef with no added steroids and 100% vegetarian diet as well as poultry that contains no animal bi-products. We are environmentally conscious about the seafood we source with an attention to quality and purity tracking.
  • We recognize that nutrition and wellness play an increasing role in defining sustainable foods, as such it is important to us to focus on plant-based and whole foods with fewer processed ingredients.

Let's Talk

At Pyramid Global Hospitality, we have a team of trusted and dynamic deal experts who understand all aspects of deal sourcing and closing.
Contact us today at development@pyramidglobal.com, to discuss your next project.

Warren Fields, President and Chief Executive Officer of Pyramid Global Hospitality, has overseen the growth of the company from three hotels at its founding in 1999 to 230+properties across the globe today.

Prior to his position as CEO, Warren served as Chief Investment Officer taking a hands-on role in all aspects of the company’s acquisitions, business development and strategic growth.

John Hamilton
Executive Vice President

As Chief Investment Officer of Pyramid Global Hospitality, Chis Devine oversees all aspects of the company’s business development operations, including acquisitions, management & asset management contracts, ground-up development, investments,and more.

Chris Pfohl
Senior Vice President

Frank Croston, CEO Hamilton Partners, directly oversees Pyramid Global Hospitality’s Hamilton Pyramid Europe division of world-class asset management and development services across Europe, The Middle East and Africa.

As one of the founding partners at Hamilton Hotel Partners, Frank is responsible for growing the group into what has become known as Europe’s leading hotel advisor.

Mike Conway
Executive Vice President

Frank Croston, CEO Hamilton Partners, directly oversees Pyramid Global Hospitality’s Hamilton Pyramid Europe division of world-class asset management and development services across Europe, The Middle East and Africa.

As one of the founding partners at Hamilton Hotel Partners, Frank is responsible for growing the group into what has become known as Europe’s leading hotel advisor.

Casey Spilman
Executive Vice President

Frank Croston, CEO Hamilton Partners, directly oversees Pyramid Global Hospitality’s Hamilton Pyramid Europe division of world-class asset management and development services across Europe, The Middle East and Africa.

As one of the founding partners at Hamilton Hotel Partners, Frank is responsible for growing the group into what has become known as Europe’s leading hotel advisor.

Claire Lieberman
Vice President

Warren Fields, President and Chief Executive Officer of Pyramid Global Hospitality, has overseen the growth of the company from three hotels at its founding in 1999 to 230+properties across the globe today.

Prior to his position as CEO, Warren served as Chief Investment Officer taking a hands-on role in all aspects of the company’s acquisitions, business development and strategic growth.

Nala Holmes
Vice President

As Chief Investment Officer of Pyramid Global Hospitality, Chis Devine oversees all aspects of the company’s business development operations, including acquisitions, management & asset management contracts, ground-up development, investments,and more.

Spiro Cantonis
Senior Vice President

Frank Croston, CEO Hamilton Partners, directly oversees Pyramid Global Hospitality’s Hamilton Pyramid Europe division of world-class asset management and development services across Europe, The Middle East and Africa.

As one of the founding partners at Hamilton Hotel Partners, Frank is responsible for growing the group into what has become known as Europe’s leading hotel advisor.

Brendan McVay
Vice President

30 Rowes Wharf, Suite 530
Boston, MA 02110
(617) 412-2800

30 Rowes Wharf, Suite 530
Boston, MA 02110
(617) 412-2800