Innovation & Exceptional Results
Elevate Your Success with Pyramid Global
Pyramid Global offers a comprehensive range of services to exceed expectations, transform travel experiences, and deliver unparalleled hospitality excellence. From hotel management to revenue management, health & wellness to IT & technology, our innovative solutions are designed to elevate the industry and drive results.
Scottsdale, AZ
Exceed Expectations with Expertise and Innovation
Our decades of global industry experience enable us to create curated and transformational travel experiences for our customers. We are passionate and dedicated to acting in the best interests of our owners while focusing on the uniqueness of each property. By empowering our managers to think on their feet, we ensure that every project gets a specialized approach.
Our services span all project phases, from feasibility analyses to construction to operational management. Our commitment to innovation and trailblazing multidisciplinary proficiency ensures that we remain at the forefront of the industry, delivering exceptional results every time
The Agility of a Startup, the Wisdom of an Institution
We offer our clients, owners, partners, and customers a unique combination of seasoned support and trailblazing proficiency. Our passion and focus lie in specialization, not standardization. By combining the heart of a startup with the experience of an institution, we provide our valued clients with unparalleled expertise and agility.
Our team is passionate about delivering the best results for our partners, always striving for excellence in all aspects of our services. Our innovative approach allows us to remain flexible and responsive, ensuring we consistently outperform the competition.
Ivins, UT
Hotel Management: Mastering Experiential Hospitality
Our core business revolves around serving and meeting the needs of ownership. As an industry leader, we excel in providing extraordinary experiences and mastering experiential and transformational travel. We take pride in our ability to understand the unique needs of each property and cater to those requirements with unmatched expertise.
Our diverse portfolio of resorts, hotels, and conference centers showcases our ability to innovate while maintaining unparalleled quality and service. We are dedicated to exceeding the expectations of our stakeholders and ownership, ensuring that each guest experience is tailored to their individual preferences and desires.
Sales & Marketing: Outpace the Competition
Sales and marketing are ingrained in our DNA. Our proven experience, innovative expertise, and unrivaled team of seasoned sales and marketing professionals set us apart from the competition. We understand the importance of staying ahead in a constantly evolving market, and we continually explore new ideas and approaches to ensure we remain at the cutting edge.
Our areas of expertise include:
- Hotel and resort direct sales
- Revenue and distribution management
- Direct marketing
- Cross-channel digital marketing
- Social media
- Food & beverage sales and marketing
- Creative development
- Targeted guest modeling
- Market development
- Public relations
With our diverse skill set, we guarantee that our clients, owners, partners, and customers stay ahead of the competition.
Bend, OR
Total Profit Management: Unlocking New Opportunities
We focus on the full value of each guest, improving yield from all sources across their stay. This includes tracking revenue across every department, completing cost modeling, and enhancing yield from all revenue sources. Our comprehensive approach ensures that we maximize the potential of every aspect of a guest's experience.
By looking beyond traditional room yield, we are able to uncover additional, substantial opportunities for revenue growth. As guests demand more personalized experiences, better culinary options, and expanded services, our total profit management approach ensures that we capitalize on these trends to drive increased profitability.
Global Revenue Center: Cutting-Edge Solutions
Our state-of-the-art reservations call center offers advanced technology to rapidly respond to customer needs. With comprehensive property support and detailed reporting, we ensure that our partners have all the information they need to make informed decisions about their properties.
Our services include 24/7 reservation accessibility, pre- and post-marketing merchandising and communication, advanced reservation sales training, shop call monitoring, detailed reporting of volume, capture and conversion, and centralized on-hold messaging. We are committed to providing the best possible support for our clients, owners, and partners.
Health & Wellness: A Holistic Approach
Our diverse portfolio of health and wellness facilities offers tailored solutions to best align with each property. From intimate boutique spas to full-service spa/salons and engaging fitness/wellness centers, we are dedicated to providing a holistic approach to health and wellness. Our experienced management team ensures that each facility features the latest high-end products, state of-the-art equipment, talented therapists, and specialized, signature treatments in relaxed, serene settings.
We pride ourselves on creating vibrant educational and instructional programming that forms stronger mind, body, and spirit connections. From sunrise yoga to group and private fitness classes, to stretching and meditation, our goal is to provide balanced well-being that promotes personal improvement and overall health.
We offer a comprehensive approach to food & beverage solutions, custom-crafted to meet your objectives. From award-winning branding to producing successful operating models, we provide steadfast expertise and guidance in all aspects of our culinary services.
Culinary Expertise: Customized, Innovative Solutions
We have developed hundreds of restaurant concepts, offering culinary innovations to diverse and discerning clients across our portfolios. Our culinary approach is customized for each location, and we continually explore new ways to incorporate local foods to provide unique flavors and experiences for our guests.
We offer a comprehensive approach to food & beverage solutions, custom-crafted to meet your objectives. From award-winning branding to producing successful operating models, we provide steadfast expertise and guidance in all aspects of our culinary services.
Woodinville, WA
Belleview, WA
Design, Development & Construction: Breaking New Ground
In addition to the management and marketing of properties, we provide design, construction, and pre-opening technical services for a variety of projects. Our feasibility programming, budgeting, and specification systems and database are unique in the hotel, resort, and conference center industry.
Our team of experts works closely with our partners to ensure that every project is completed to the highest standards, on time and within budget. We understand the importance of getting every detail right, from the initial design stages through to the final construction, and we are committed to helping our clients achieve their vision
Financial Proficiency: Maximize Your Assets
With decades of experience, our Finance team provides the actionable financial intelligence that supports our partners as they make decisions that guarantee maximum profitability. Our expertise enables us to work with property owners to achieve both short and long-term financial goals.
We are dedicated to improving property value based on superior financial performance. By working closely with our partners, we ensure that every decision made aligns with their financial objectives and helps to give their assets a competitive edge.
Santa Cruz, CA
IT & Technology: Adaptable and Efficient Solutions
The Pyramid Global Hospitality Innovation Technology Team excels in designing networks, defining systems, managing vendors, coordinating trainings, and maintaining or evolving current systems. We are always searching for the latest tools and solutions to increase quality, efficiency, productivity, and guest satisfaction while reducing overall costs.
Our flexible and uniform approach allows us to adapt to the ever-changing technology landscape, ensuring that our clients, owners, and partners benefit from the most advanced, efficient, and cost-effective solutions available. We are committed to providing cutting-edge technology services that drive success and growth for our partners.
F&B Sustainability
- We understand that it isn’t just about controlling waste, but about utilizing the proper disposables. We strive to eliminate single-use plastics and replacing with disposables made from compostable sugarcane or corn (PLA), pure cellulose, that are plant-based or gluten-free and are 100% recyclable.
- We support local cooperatives, who catch, harvest and produce the food we serve.We are proud to work alongside these partners to help support their local communities. We know where our food comes from, and our guests should as well.
- We partner with food and beverage brands within our properties by offering products that support sustainability, fair labor and charitable causes.
- We source sustainable foods that are produced without hazardous pesticides and chemicals, non-essential antibiotics or growth promotion supplements.
- We procure beef with no added steroids and 100% vegetarian diet as well as poultry that contains no animal bi-products. We are environmentally conscious about the seafood we source with an attention to quality and purity tracking.
- We recognize that nutrition and wellness play an increasing role in defining sustainable foods, as such it is important to us to focus on plant-based and whole foods with fewer processed ingredients.
Business Development Team
Warren Fields, President and Chief Executive Officer of Pyramid Global Hospitality, has overseen the growth of the company from three hotels at its founding in 1999 to 230+properties across the globe today.
Prior to his position as CEO, Warren served as Chief Investment Officer taking a hands-on role in all aspects of the company’s acquisitions, business development and strategic growth.
As Chief Investment Officer of Pyramid Global Hospitality, Chis Devine oversees all aspects of the company’s business development operations, including acquisitions, management & asset management contracts, ground-up development, investments,and more.
.jpg)
Frank Croston, CEO Hamilton Partners, directly oversees Pyramid Global Hospitality’s Hamilton Pyramid Europe division of world-class asset management and development services across Europe, The Middle East and Africa.
As one of the founding partners at Hamilton Hotel Partners, Frank is responsible for growing the group into what has become known as Europe’s leading hotel advisor.
Frank Croston, CEO Hamilton Partners, directly oversees Pyramid Global Hospitality’s Hamilton Pyramid Europe division of world-class asset management and development services across Europe, The Middle East and Africa.
As one of the founding partners at Hamilton Hotel Partners, Frank is responsible for growing the group into what has become known as Europe’s leading hotel advisor.
Frank Croston, CEO Hamilton Partners, directly oversees Pyramid Global Hospitality’s Hamilton Pyramid Europe division of world-class asset management and development services across Europe, The Middle East and Africa.
As one of the founding partners at Hamilton Hotel Partners, Frank is responsible for growing the group into what has become known as Europe’s leading hotel advisor.
Warren Fields, President and Chief Executive Officer of Pyramid Global Hospitality, has overseen the growth of the company from three hotels at its founding in 1999 to 230+properties across the globe today.
Prior to his position as CEO, Warren served as Chief Investment Officer taking a hands-on role in all aspects of the company’s acquisitions, business development and strategic growth.
As Chief Investment Officer of Pyramid Global Hospitality, Chis Devine oversees all aspects of the company’s business development operations, including acquisitions, management & asset management contracts, ground-up development, investments,and more.
.png)
